Shipping Policy
As Lunar Sisters, we prepare your orders carefully and work to deliver them to you as soon as possible. Below you can find basic information about our shipping processes.
Order Processing
Your orders are usually prepared and delivered to cargo within 1-3 business days. This period may be a little longer for handmade or pre-ordered products. In such a case, you will be informed.
Shipping and Delivery Time
We carry out our shipments through contracted cargo companies.
Deliveries within Türkiye usually arrive within 2-5 business days.
Delivery times for international orders may vary depending on the country and can take an average of 7-21 business days.
Kargo Takibi
Once your order is shipped, you will be sent an email with a tracking number so you can easily track your order.
Uluslararası Gönderim
As Lunar Sisters, we also ship abroad. However, there may be shipping restrictions to some countries. If there is a problem with your order, we will contact you.
Customs and Taxes
Any customs duties or additional fees that may occur on international orders are the buyer's responsibility. Please note that these types of charges vary from country to country.
Customs and Taxes
Any customs duties or additional fees that may occur on international orders are the buyer's responsibility. Please note that these types of charges vary from country to country.
Address Information and Delivery Problems
Please make sure that you have filled in your delivery address completely and accurately when placing your order. Lunar Sisters is not responsible for orders that cannot be delivered due to incorrect or incomplete addresses.